What is a pre-order?
At Lionne Clothing, a pre-order is the reservation of an item that is not yet available for sale, but will be soon. An estimated shipping date is indicated for each pre-order item within the product description.
What if I order an item that is currently available and a pre-order item?
Mixed orders consisting of currently available and pre-order items: the products will be dispatched at two different times, but you will be charged only once for the shipping fees. Don’t worry, we’ll cover the pre-sale shipping fee.
What if I order two different pre-sale items that do not have the same estimated shipping dates?
Orders consisting of pre-order items with different estimated shipping dates: the products will be shipped together on the latest estimated shipping date.
Your credit card will be charged for the full pre-sale retail amount along with any taxes and fees at the time of check-out. You will receive a confirmation email as soon as the pre-sale package is shipped. The purchase of pre-order items can only be made on our website, www.LionneClothing.com.
All pre-sale order inquiries should be directed to CustomerService@LionneClothing.com only. Questions regarding customer pre-orders cannot be answered via social media. If you have any questions regarding pre-orders, please do not hesitate to contact us prior to making your purchase.